Installation Links and Instructions

Upgrading to the Latest Version of Events Rx

If you are upgrading to the newest release of Events Rx, use the package installation links below.

Note:
If you are installing Events Rx for the first time, go to the Introduction & Setup section.

Installation Links

Important:
Always be sure to install and test in a sandbox before upgrading your production environment.

Please note that if you are using the Appointment Manager module, you must also install ERX Core 2024 Release 1 (v6.25.1 or above) and FormBuilder 2024 Release 1 (v.6.43.1 or above).

Version 6.29.2, released March 4, 2024

Post-Upgrade/Installation Steps (Optional)

Attention:
These post-installation steps are optional. Follow them only if you're using the Education Cloud data model and/or enabling Person Accounts.

Configure the Individual Application Object

After package installation, follow these steps to configure the Individual Application Object.

  • Go to Salesforce Classic (in your Salesforce account, click your avatar and select "Switch to Salesforce Classic" from the drop-down menu)
  • Add the individual application related list to Person Account
  • Try to create one individual application. You may see an error: "Field not visible license type issue."
  • Switch back to Lightning Experience and go to Setup > Object Manager
  • Search for “Individual Application”
  • Go to “Record Types”
  • Create a new Record type and name it "Admissions"
  • Go to Setup > Build > Customize > Application > Application RecordType Config
  • Create one record type named “Admissions” and click Save

Enable Person Accounts for Events Rx

Overview

In Events Rx Custom Settings, you'll find a new checkbox labeled “Person Account Model”, which allows your Salesforce Admin to enable Person Accounts for your org.

Note:
The Person Account Model checkbox is unchecked by default. If it's left unchecked, the Contact Model is used instead.

Enabling the Person Account Model in Custom Settings will affect the following features in Events Rx:

  • Campaign Configuration Page (Primary + Guest)
  • Visit Configuration Page (Primary + Guest)
  • Campaign Registration Page (Primary +Guest)
  • Visit Registration Page (Primary +Guest)
  • Private functionality for Campaign and Visit series
  • Mutual exclusive functionality for campaign
  • Disable First Name/ Last Name custom setting
  • QR code for Mark attendance
  • Manage Visitor List

Setup Instructions

Enable Person Accounts in Your Org

  1. Go to Setup and search for "Person Accounts" in the Quick Find box
  2. Click on Person Accounts when it appears

  3. You'll be redirected to the Person Accounts page

  4. Click on the View Org Impacts button. On this page, click the Acknowledgement button, then click Continue

  5. Click on the Enable Person Accounts button (if successful, you will see a "Person Accounts Enabled" message



Profiles/Permissions

Give Permissions to the following two Profiles to access the Person Account Record Type:

  1. System Administrator
  2. Site Guest User

Steps:

  1. Go to Setup and search for "Profiles" in the Quick Find box
  2. On the selected Proflie, scroll down to Record Type Settings and click Edit

  3. Select Person Account from the Available Record Types list and move it to Selected Record Types

  4. Click the Save button

Custom Settings

Follow these steps to enable the Person Account Model Checkbox in Events Rx Custom Settings

  1. Go to Setup and search for "Custom Settings" in the Quick Find box and click on it when it appears
  2. Click on the "Manage" link next to Events Rx
  3. Click DEFAULTS on the Events Rx Custom Settings page
  4. Check the checkbox labeled Person Account Model (this is unchecked by default)





Create a Guest Field Set

Create a Field Set on the Account Object labeled "Guest Panel Fields" for the Guest Configuration section



Create a Record Type on the Account Object



Note:
After enabling the Person Account Model, all related features for Events Rx will work for Person Account records instead of Contact records.

Enable Person Accounts in Education Cloud

If you are using Education Cloud, follow these steps.

  1. Go to Setup and search for "set up Education Cloud"
  2. On the Education Cloud setup page, click on the arrow for "Set Up the Basics"
  3. Click on “Enable Person Account” button

Next, follow the below steps to assign the Person Account record type to User Profiles to fully enable Person Accounts.

  1. For Salesforce Classic: From Setup, click Manage Users | Profiles. For Lightning Experience: From Setup, click Users | Profiles.
  2. Click the profile name you want to assign the Person Account record type to.
  3. In the Record Type Settings, find the Accounts entity and click Edit.
  4. Move the Person Account record type from Available Record Types to Selected Record Types.
  5. In the Business Account and Person Account Default Record Types section, verify that:
    • The Person Account Default Record Type dropdown has Person Account selected.
    • The Business Account Default Record Type dropdown has a value other than --Master-- selected.
  6. Click Save

Note:
For profiles like Admin, Platform License, Community User, and Site Guest User, you'll need to map the Person Account record type on the Profile like in the above image.