FormGuard Activity and End User Experience
FormGuard can evaluate a public or community-facing FormBuilder Rx page on page load, on a selected submit behavior, or both, depending on the rule configuration.
Allow, Challenge, and Block Flow
The combined FormGuard score is evaluated against the configured Protection Mode ranges to determine the action applied to the request.
| Outcome | What the End User Sees | System Behavior |
|---|---|---|
| Allow |
The form or next step displays normally.
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The end user continues and the normal page action runs. |
| Challenge |
A reCAPTCHA security screen is displayed.
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After successful verification, the page or submission continues. Failed or incomplete verification does not continue. |
| Block |
The configured block message or error-style screen is displayed.
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The protected action stops. The incident should appear in Live Guard Activity. |
End User Validation Sequence
Use the following sequence to validate Allow, Challenge, and Block behavior on a public FormBuilder Rx page.
- Open the public FormBuilder Rx URL in a private or incognito browser.
- Complete a normal registration and confirm Allow behavior.
- Configure a single controlled rule score so that the total enters the Challenge range. Save the change and enable Live.
- Reproduce the rule condition and confirm that the reCAPTCHA screen appears on the expected page-load or submit event.
- Complete reCAPTCHA and confirm that the end user can continue.
- Change the rule score or Protection Mode range so that the same condition enters Block.
- Reproduce the condition and confirm that the configured block message is displayed and that the protected action stops.
- Refresh Live Guard Activity and confirm that the incident, time, score, action, IP address, country, details, and associated record information are correct.
- Restore the approved configuration and complete a final normal registration.
Message Guidance
We recommend the following wording for end-user messages:
| Message Type | Recommended Wording |
|---|---|
| Challenge | Please complete the security check to continue. |
| Block | Your request could not be completed. Please contact support if you believe this is an error. |
Important:
Public messages should not reveal rule names, exact scores, thresholds,
IP classifications, or detection techniques.




